This letter is a testimonial about my experience with my realtor Alex O’Neill.
I lived in the Naples Verona Walk community for 10 years. When it was time to sell my house I contracted with an acquaintance that had limited real estate experience. I assumed that since the market was hot my house would sell in minutes. Nine months later, my house was still for sale and I was left scratching my head, wondering. Other houses in the neighborhood were flying off the market and I couldn’t figure out why I had barely a knock on the door.
Then I met Alex. We were introduced by a mutual acquaintance. During conversation, I explained my lack of success with my current real estate situation. When I told him my address, he jokingly responded, “What?! Are you serious?! I’ve sold the house next door to you TWICE since yours has been on the market!”
Alex promised he could sell my house in a week. I’m not very trusting, but for some reason, I actually believed him. So I signed with Alex. It was Thursday. He brought my first offer to me on Saturday. It was under contract on Sunday. Nearly full asking price. Amazing.
And from there, the selling experience got even better. Throughout the entire closing process, Alex contacted me literally every day. If I didn’t answer the phone, he was actually knocking on my door 30 seconds later to make sure I was updated and in the loop the whole time. Impressive.
Of course, I enlisted his assistance with trying to find a new place to live. …
I met Alex O’Neil in the fall of 2014 at an open house he was hosting. After viewing the property in Verona Walk, I decided this was perfect for me. But, being a single senior, being from out of state, I had never under taken the big step of purchasing property by my self.
Alex guided me through all of the proper steps including sending me emails, phone calls of encouragement. Always asking if I had any questions and to feel free to call if I did.
Trust me when it came time for the closing I was 1200 miles away, he continued to handle all of the affairs all I had to do was sign on the dotted line……… He is the best.
A couple of months ago, I moved to Naples Florida with only two weeks to find and establish a new home for our family. I was so happy to find him, and after talking to him I felt more at ease that he would handle everything with locating a new home for us. We received various phone calls from him, and within days, we found our new home. Several words come to mind when I share with others what he did for us:
The transition to our new home was so easy and simple. He was there all the way. We are so ever thankful to him for help us when we were in such a crisis. He was such a professional.
I would recommend him to everyone I know.
Thank you very much Alex for everything!
I just wanted to let you know how pleased we were with the way you handled the sale of our home in Verona Walk. From the very beginning you “were at the top of your game”. You sold our home in just 3 weeks with your correct pricing, quick open houses, knowledge of your customer base, and advertising on media sites.
Your follow through, “can do” attitude, and “I’ll handle it” put my mind greatly at ease since I was out of state when the entire sale took place. It’s obvious you are a customer service expert which is appreciated so much at a time when good customer is such a rarity.
You made our entire sales transaction seamless and so easy, I will be sure to recommend you to everyone I meet who is even thinking about buying or selling a home.
Thank-you again from the bottom of my heart.
Ed and I would like to thank you for the professional and personal service you showed us when we listed our home with you. Every need was taken care of perfectly. The sale and closing went so smoothly. We were actually amazed at how quickly it sold. If the time ever arises again we would certainly hire you.
In the meantime we will recommend you highly to anyone who is in need of a real estate agent.
Thanks again so much.
I had the pleasure of working with Alex O’Neill during my recent purchase of a property in Naples, and could not be more pleased with the service he provided.
My transaction was relatively complex, due to the fact that I live out of state. Alex handled all aspects very professionally, from assisting me with locating the property all the way to the closing. Closing was completed without me having to be there personally, which was a great help.
Alex provided me with peace of mind; making a long distance real estate deal could have been very problematic, but Alex was always available to answer questions, offer guidance, and help in every way possible.
After locating the perfect property, Alex went out of his way to ensure that the rest of the process went smoothly. Trust is very important in real estate, and he definitely earned my trust.
I cannot recommend him highly enough. If you need a fantastic Realtor in the area, you will not find a better person than Alex!
In March of this year I decided I was finally in a position to buy my first house. A friend recommended Alexander O’Neill from Gulf Coast Properties Group. After meeting with him I knew he was the right agent for me. His knowledge in every aspect of my home buying experience, from finding a perfect home all the way to funding and eventually closing was a big relief for a first time buyer.
He was personable, informative, and easy to work with. He personally took all my calls, and answered every question in a thorough and timely manner. I highly recommend him. His abundant years of experience came
shining through! A+++
Thanks again Alex,
Cafe Verona is located at the Center in Verona Walk. It is the main retail space within the community and we meet many inquiring home owners every day.
I have been associated with Alex for the past three years. Every time a new perspective home owner comes to the restaurant I recommend him not only for his ability to satisfy their needs but also for his ethics. He has all the contacts needed from financing to repairs.
After purchasing their home many return to thank me and notify me how great their experience was. There are many agents available but Alex is the only one I trust. If you have any questions please don’t hesitate to contact me.
During our recent home buying experience, we worked closely with Alex. His extensive knowledge, experience, and patience was valuable to us in making our decision.
We highly recommend him!
Over the years I have purchased 8 properties between New Jersey and Florida and have worked with 8 or more Real Estate Agents. I can honestly say that I have NEVER received the high degree of service provided by you in my recent home purchase in Verona Walk.
Your professionalism, tenacity, follow through, and creativity in dealing with a difficult seller was remarkable to say the least.
After the sales transaction you delivered everything you said you would. This is a rare quality in a sales professional and needs to be copied by other Real Estate Agents.
I would utilize your services again and recommend you to others without hesitation.
Not only are you my Real Estate Agent but a new friend in the Verona Walk community.